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lil_eddie

Account Management - Forums, Website, In-Game

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We have magically linked your In Game account, website login and forum login.

But I cannot log in anywhere!!!!

We are working on the password reset system as you read this! We will post an announcement once it is ready, so check back later this evening or tomorrow. You are not missing anything out as we won't be officially live until this functionality is in place. Anyone currently able to log in using old details will be able to play, but they will rollback to before they logged in when we go live - so they are not gaining anything. If you can log in, test things for me and report bugs :)

What is my login then?

You will log in to the forum or website with your email address and in game password.

To log in to the game user your account name and in game password.

Forum Account

When you first sign in to the forums using your in-game account, we suggest you go to 'Account Settings' and change your Display Name to hide your username from other players.

Changing Password

All password changes must be done in one of 2 places:

1. In game - type ".pass <new password>" to reset your password. This will instantly update your game and website passwords, and will sync to the forums shortly after.

2. On the website. Go to the Password Reset page when logged in to the site to change your current password. This will update the website instantly, and sync to Forums and Game shortly after.

Forgotten Password

The only way to reset a lost or forgotten password is on the Password Reset page. Enter your Email or Username in the box provided and it will reset your password and email you a new password to log in with. This may take up to 10 minutes to sync to the Forums and Game.

Forgotten Email

You can update your email in game by using command ".regemail <your email address>". This will update game and website instantly, and sync to the forums shortly after. You should then be able to log in to them.

Update Email

You can do this in one of two places:

1. On the website. Go to the Email/Password Reset page when logged in to the site to change your current email. This will update the website instantly, and sync to Forums and Game shortly after.

2. In game using command ".regemail <your email address>". This will update game and website instantly, and sync to the forums shortly after.

 

Any issues with logging in to any part of TUP - reply here.

DO NOT include any usernames or passwords in replies

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